Shop for AED 3000 & above and avail the below benefits

5% discount on all products (Except Mobiles & IT) for 3 years*

Same day product delivery & installation*

25% Off on Extended Warranty services*

Terms & Conditions of 'Emax- VIP Card Membership Program'

These terms and conditions ("Terms & Conditions") shall regulate the Emax- VIP Card Membership Program for customers in United Arab Emirates ("Program"). By use of the VIP card ("Card"), you agree to be bound by the Terms and Conditions of Program as mentioned below including any amendments which may be issued thereto.

  1. The Card entitles customers who shop for AED 3000 & above on a single invoice at Emax outlets in United Arab Emirates (“Program”) to obtain a VIP card subject to the Terms & Conditions of the Program as mentioned hereunder.
  2. The Card entitles the corresponding owner of the Card for a discount of 5% (five) on all products purchased at Emax outlets in UAE for 3 years (except for Mobiles, laptops, tablets and IT) and other benefits which include - same day product delivery & installations, concierge services like express checkouts and 25% OFF on Extended Warranty as detailed hereunder:
    1. Delivery & Installation on same day will be applicable only on selected categories and SKU’s
    2. Cut off transaction time will be 4:00pm. This means invoices billed till 4:00pm for above categories will be eligible for same day delivery & installation subject to customer’s request. Billing after 4:00pm will fall in delivery schedule of next day
    3. No delivery on Friday
    4. Same day delivery only limited to the Emirates of Dubai and Sharjah
    5. No compensation or liability will be applicable on Emax (or its group companies and associates) for any delay in delivery or installation or even for non-availability of stocks 
    6. This card will be valid for purchases across GCC (Gulf Cooperation Council) outlets of Emax. However, warranty will be applicable only in the country of purchase.
  3. The Card shall be allotted purely at the discretion of the Emax management and Emax reserves the right to modify, withdraw or refuse to accept this Card at any time at its own discretion with or without any cause or notification to you. The final decisions on all matters relating to the Card shall rest solely with Emax.
  4. Emax reserves the right to refuse the issuance of Card to any applicant in its sole discretion with or without assigning any reasons whatsoever.
  5. Only one Card per person is allowed. The Program is not a corporate membership.
  6. By enrolling in the Program, you agree to receiving SMS/email communication about various offers by Emax from time to time and consent to Emax retaining the information provided by you, including details of any purchases made and the use of this information to offer products and services that are likely to be of your interest and for market research purposes.
  7. The terms and conditions published on the Emax website , as updated from time to time shall be final and binding and supersede the terms and conditions mentioned elsewhere in relation to the Program. Cardholders should frequently visit Emax website for the updated Terms & Conditions.
  8. Emax shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained as a result of accepting or using the Card.
  9. These Terms & Conditions shall be governed by and construed in accordance with the laws of Dubai and the applicable federal laws of the United Arab Emirates. The English language text shall prevail over all translations of these Terms & Conditions.
  10. The VIP card holder is not eligible to take 5% discount on Videocon products, Sale of Gift Vouchers & Sale of e-Vouchers.
  11. The VIP card discount and benefits would not be not be valid in conjunction with any other ongoing offer/promotion & during special promotions like Gitex & Dubai Shopping Festival.

For any clarifications, you can contact us through e-mail at